Support Details
Everything you need to reach support about an order, a delivery or a refund, in one place — plus a plain warning about the calls and messages that are not from Metabo Drops.
Metabo Drops customer service can be reached by phone on +1 844-236-6478, by email at support@metabodrops.com, or by mail at 6409 Fayetteville Rd, Durham, NC, USA. The same team handles new-order problems, delivery issues, cancellations and 60-day refund requests. Keep your order number to hand before you call.
Three Ways to Reach Them
Best for urgent order problems, duplicate charges and cancellations. Have your order number ready before you dial.
Best for refund requests, delivery questions and anything you want in writing. Quote your order number in the subject line.
6409 Fayetteville Rd
Durham, NC
USA
Use the postal address for formal written correspondence only. Returns follow the instructions support sends you, not this address.
Support details are those published by the vendor. If a page tells you to call a different number or email a different address, verify it against this page — copycat sites routinely publish lookalike contact details.
Route It Right
| Your situation | Who handles it | Fastest route |
|---|---|---|
| Order never arrived | Vendor support | Phone, with your order number |
| Wrong or damaged bottle | Vendor support | Email with a photo attached |
| Charged twice | Vendor support, then your card issuer | Phone first — it is usually a duplicate order |
| Cancel before dispatch | Vendor support | Phone or email the same day you ordered |
| 60-day refund request | Vendor support | Email, so you have a written record |
| Question about the ingredients | This site (or the FAQ) | Read the label breakdown first |
| Spotted an error on this site | This site's editorial team | Email via the corrections note below |
Returned bottles can be empty — that is part of the guarantee, not a loophole. There is a fuller walkthrough on the Metabo Drops order and refund guide.
No legitimate Metabo Drops representative will ever call you to "confirm" a payment, ask for your card number by phone, request a gift card, or offer to "release" a refund in exchange for a fee. Those are recovery scams that follow supplement launches. If you get that call, hang up and dial the number on this page yourself.
About This Page
This website is an independent information page, not the vendor, so it cannot look up your order, change an address or issue a refund. It can correct its own content. Use the details above for anything to do with an order, and use the correction route below for anything wrong on these pages.
If a sentence here reads as a medical promise, if a price no longer matches the live checkout, or if a citation is wrong, send the page URL and the exact text to support@metabodrops.com. Start the subject line with Correction so it is sorted away from order traffic. Factual corrections take priority, and the page gets a new "last updated" date once it is fixed.
Rights holders should note that this site is an independent affiliate page. It is not affiliated with the manufacturer, it does not claim to be the official website, and it states that fact in the footer of every page. The full position is set out in our editorial policy.
Never send card numbers, bank details or your full address by email. Support will not need them to begin a refund request.
Support Questions
Metabo Drops customer service can be reached on +1 844-236-6478. Use the phone for urgent order problems, duplicate charges and same-day cancellations, and have your order number ready before you dial. For refund requests and anything you want in writing, email support@metabodrops.com instead so there is a record of the request.
No. There is no web contact form, and that is deliberate rather than an oversight — a form would add a queue between you and the refund. Support is handled directly by phone and email. If a page offers you a "Metabo Drops support form" that asks for card details, close it.
No. This is an independent information site, not the vendor, so it has no access to orders, addresses or payment records and cannot issue a refund. Anything order-related has to go to the vendor's support team using the phone number and email above. What this site can do is correct its own content.
Refunds are issued to the original payment method once the return is processed, and the money then takes the usual card-processor time to appear — typically several business days, sometimes longer at busy periods. Keep your order number and the return tracking receipt until it lands. If nothing appears after two weeks, contact support again and then your card issuer.
Almost certainly not. Metabo Drops support does not cold-call customers about refunds, and no legitimate representative will ask for a card number by phone, request payment by gift card, or charge a fee to release a refund. Hang up and dial +1 844-236-6478 yourself, or email support@metabodrops.com.
Know exactly who to contact before you buy, and an order problem stays a five-minute phone call rather than a worry.
See Today's Metabo Drops Price →
Phone +1 844-236-6478 · support@metabodrops.com · 60-day refund policy
Before ordering, it is worth checking you are on the real Metabo Drops official website and reading the side effects and safety FAQ.